America Fujikura Limited (AFL) is looking for YOU. An enthusiastic, customer service-minded Front Office Administrator who wants to work in a collaborative, friendly, and supportive environment.
If you are interested, join our team, and help us deliver value-added services to AFL, our clients, and our collaborative and dedicated team.
HERE’S THE IMPACT YOU’LL MAKE AND WHAT WE’LL ACCOMPLISH TOGETHER:
As a Front Office Administrator, you are responsible for providing the highest possible client service and satisfaction standards. As the initial contact person for inquiries, you will be the voice and face of AFL in many instances. Always pleasant and courteous, you will prioritize answering requests appropriately and efficiently, responding to inquiries, and assisting team members, visitors, and stakeholders with their questions while maintaining complete confidentiality.
Each day, this multi-faceted opportunity will keep you busy with the following value-add activities:
- Manage front desk and respond to all general inquiries via in-person, phone, email, or Microsoft Teams.
- Coordinate solutions for day-to-day tasks.
- Handle mail, inter-office mail, and courier packages to deliver them to the correct individuals and department.
- Coordinate the purchase of office supplies and ensure they are adequately maintained within the office and warehouse, including supporting with sourcing products and equipment.
- Point of contact and responsible for handling vendor services.
- Arrange for repair and maintenance of office equipment and furniture.
- Administer security access program, including security scan cards for access to AFL’s buildings.
- Support AFL’s Payroll team with weekly timecard entering and support AFL’s Accounting team with accurate coding of invoices.
- Support with vacation scheduling.
- Manage the booking of boardrooms/hoteling offices/personal offices, including ensuring office environment and boardroom(s) are maintained to a professional and cleanliness standard.
- Assist with filing of field paperwork.
- Support event management.
- Provide administrative support with travel management and related activities where required.
- Assist Environment, Health, and Safety (EHS) team with administrative tasks such as:
- Production of Health and Safety Manuals, and maintenance of first aid and safety kits, and Safety Data Sheet book
- Editing documents, printing, binding, and mailing out to all offices throughout the province
- Producing documents for Health and Safety meetings
- Conducting monthly building inspections followed by a report of the findings
- Completing reports for any emergency or non-emergency situations
- Track and monitor visitor daily signing sheet
- Track and monitor personal protective equipment (PPE) supplies
QUALIFICATIONS
- 1+ years experience in the coordination of office services
- Strong interpersonal skills, including written and verbal communication
- Demonstrated customer service skills
- Strong organizational, prioritization, and multitasking skills
- Intermediate knowledge of MS Office applications, including Word, Excel, Outlook, and PowerPoint
Work Location, Condition, and Work Hours:
- Normal office environment
- Minimal travel may be required
- The general hours of Monday through Friday are 7:30 am to 4:00 pm. Occasional weekends or longer hours.
Who is AFL?
America Fujikura Limited (AFL) is a premier service provider in the global telecommunications industry, focusing on leading-edge network technology, quality, safety, and superior customer satisfaction. AFL manufactures, engineers, and installs the fiber optic products and equipment communications providers need to provide quad-play solutions to their customers.
Everyone belongs at AFL. At AFL, we value and respect unique contributions and talents. As a global company with customers of every race, ethnicity, gender, age, religion, ability, background, and experience, we believe that we can serve our team members and customers better if cultural diversity is naturally engrained within the fibers of our company.
